🔴 Built by a regional facilities manager, for regional facilities managers

Stop Paying Vendors. Start Proving Your Value.

The AI-powered command center for facilities managers who do the work themselves. Track every repair, prove every dollar saved, manage every property — all in your pocket.

∞
Properties Supported
$0
To Get Started
AI
Powered Diagnostics
30+
Feature Modules
War Room Dashboard Work Order Tickets Asset Tracking AI Voice Diagnostics Preventive Maintenance Property Inspections Schedule Management Parts & Inventory Hours & Commute Tracking Cost Savings Reports Team Management Emergency Hotlines CSV & PDF Export War Room Dashboard Work Order Tickets Asset Tracking AI Voice Diagnostics Preventive Maintenance Property Inspections Schedule Management Parts & Inventory Hours & Commute Tracking Cost Savings Reports Team Management Emergency Hotlines CSV & PDF Export
Everything You Need

Every Tool. One Platform.

From emergency repairs to long-term asset planning — Rivet Desk replaces a dozen separate tools with one cohesive system, powered by the most advanced AI reasoning engine available anywhere.

🏢
War Room
See every property's status before your first coffee. P1 alerts, overdue PMs, and a daily AI briefing — so you're never walking into a surprise.
DashboardReal-timeMulti-property
🎫
Work Order Tickets
Every repair has a number. Create, track, and close work orders with photos, cost logging, and a permanent record your company can never argue with.
Priority LevelsPhoto AttachCost Tracking
🎙️
AI Voice Assistant
Hands covered in refrigerant oil? Speak your problem out loud. The AI walks you through diagnosis step-by-step — no Googling, no waiting on hold for a tech support line.
Advanced AIHands-FreeDiagnostics
🔧
Asset Management
Know every unit's model number, serial, install date, and full service history before you walk in the door. No more hunting for the sticker on a unit buried in a mechanical room.
EquipmentWarrantyService History
🔁
Preventive Maintenance
Set it once, get reminded forever. Filter changes, belt inspections, seasonal startups — tracked automatically so a missed PM never becomes a $4,000 emergency.
RecurringAuto-scheduleCompliance
📋
Property Inspections
Run a structured walkthrough with a digital checklist. Flag issues, attach photos, and auto-generate tickets for anything that fails — all before you leave the parking lot.
ChecklistsPhoto ProofReports
📅
AI Schedule Optimizer
Drop your tickets into a day and let AI sort them by priority and drive time. Real OSRM routing between properties — not a flat "20 minutes" guess.
Route OptimizationDrive TimeAI Sort
🧰
Parts Board
Know what's in your truck before you leave. Track parts by job, get reorder alerts, and never show up to a repair without the part you need.
InventoryReorder AlertsUsage Log
🏗️
Property Portfolio
All 16 (or 160) properties in one place. Addresses, access codes, utility contacts, and a per-property health score so you know exactly where to focus.
PortfolioSite DetailsScalable
⏱️
Hours & Commute
Clock in, clock out, log drive time per property. Build an undeniable record of your actual workload — the kind that makes your case at review time.
Time ClockDrive TimePayroll Export
💰
Savings Tracker
Close a ticket, log what you spent vs. what a vendor quoted. Watch the savings stack up. Export the report. Hand it to your boss. Get the raise.
ROI Proofvs. VendorsBy Property
📞
Emergency Hotlines
One tap to the right vendor at 2 AM. HVAC, plumbing, electric, fire — per property, always updated, never buried in your notes app.
Quick DialPer-property24/7 Ready
🤖
AI Diagnostics Chat
Photo a nameplate → AI reads model and serial → get repair steps and part numbers in 30 seconds. Stop waiting for a tech who charges $150 just to show up.
TroubleshootParts GuideEscalation
📊
Export & Reports
CSV or PDF in two taps. Ticket history, asset registers, inspection logs, savings summaries — share professionally with management or auditors without touching a spreadsheet.
CSV ExportPDF ReportsPrint Ready
🔔
Smart Notifications
Proactive alerts for overdue PMs, P1 tickets, warranty expirations, and inspection due dates. Rivet Desk watches everything so you don't have to.
Push AlertsOverdueProactive
Why This Exists

Built By Someone Who Does the Work.
Not a Software Company.

Rivet Desk was built by a regional facilities manager who got tired of managing work orders in a notes app, tracking savings on a napkin, and losing arguments with vendors who knew they couldn't be proven wrong. Every feature exists because someone needed it at 7 AM on a Tuesday — not because a product team thought it would look good on a slide deck.

$0
Vendor Budget
AI
First Line of Defense
∞
Properties Supported
7
Open
3
In Prog
14
Closed
2
Urgent
HVAC Unit #3 — Clogged DrainOpen
Property 7 · Submitted 2h ago
Parking Lot Light OutageIn Progress
Property 12 · Submitted 1d ago
Roof Drain InspectionClosed
Property 3 · Closed today
PM Completion This Month
68%
Command Center

Everything Across All Your Properties

The War Room is your single pane of glass. Open tickets, urgent flags, PM status, recent activity, and property-level health scores — before your first coffee of the day.

  • Real-time ticket queue across all properties in one view
  • Urgent flag system with color-coded priority levels
  • PM completion tracking with automatic reminders
  • Weather integration for maintenance planning
  • Daily digest to start every shift with full situational awareness
Based on the symptoms you described — warm air from a 5-ton RTU with a clean filter — I'd check the refrigerant charge first. Low suction pressure typically indicates...
The suction line is sweating and the condenser fan is running. What do I check next?
Good signs — sweating suction line means refrigerant is present. Next: check superheat at the evaporator coil. You're looking for 8–12°F superheat for TXV systems. If it's above 20°F...
AI is listening... speak your problem 🎙️
AI-Powered

Your Expert
In Your Pocket

Stop Googling symptoms with greasy gloves. Rivet Desk runs on the most advanced AI reasoning engine ever built — the same technology pushing the frontier of what machines can think through. It walks you through diagnosis, repair steps, parts identification, and tells you exactly when a problem exceeds your scope.

  • Voice-first interface — works hands-free mid-repair
  • Equipment-specific diagnostics for HVAC, refrigeration, plumbing, electrical
  • Parts identification with cross-reference and supplier links
  • Vendor escalation guidance — know exactly what to say and when to call
  • Powered by the highest-reasoning AI engine available anywhere on the market
$4,820
Saved YTD
37
Self-Repairs
❄️
RTU Belt Replacement
Self-repaired · Saved $380 vs vendor
$380
🚿
Shower Drain Repacking
Self-repaired · Saved $220 vs vendor
$220
💡
Parking Lot Light Swap
Self-repaired · Saved $150 vs vendor
$150
ROI Tracking

Prove Your Worth
In Dollars

Every repair you handle yourself is money saved. The Savings Tracker logs the real vendor quote vs. your cost, building an undeniable case for your value that speaks directly to the people holding the budget.

  • Log vendor quote vs. actual cost per repair
  • Track savings by property, category, and time period
  • Generate executive-ready savings reports instantly
  • Build the annual case for your raise before review season
  • Export to share with regional directors or ownership
From the Field

Built for People Who Actually Fix Things

★★★★★

"The AI diagnostic feature alone saved me from calling an HVAC vendor twice last month. Walked me through a refrigerant issue step-by-step. That's $800 back in the budget."

MR
Marcus R.
Regional FM · 19 Properties
★★★★★

"Finally replaced three different apps with one. Tickets, PM schedule, and asset tracking all in the same place. My team actually uses it because it's not complicated."

JT
Jamie T.
Facilities Director · 8 Sites
★★★★★

"The savings report I generated for my annual review showed $22,000 in self-handled repairs. Got a raise. This app paid for itself about 400 times over."

DK
Devon K.
Sr. Maintenance Tech · 12 Properties
Start Today

Stop Juggling Apps.
Run Everything Here.

Free forever on one property. No credit card required.

Pricing

Simple, Honest Pricing

No hidden fees. No per-property charges. One flat rate for the whole platform — because you shouldn't pay more just because you're good at your job.

Starter
Free
1 property, 10 equipment, all core features. No credit card. No expiry.
$0/forever
  • ✓1 property
  • ✓Up to 10 equipment assets
  • ✓Unlimited work order tickets
  • ✓AI Diagnostics (standard)
  • ✓Basic PM scheduling
  • ✓Hours tracking
  • ✓War Room dashboard
  • ✗AI Voice assistant
  • ✗Savings tracker
  • ✗CSV / PDF export
  • ✗Multiple properties
Professional
Pro
Unlimited everything. The full platform. Built for managers running multiple properties.
$29/month
  • ✓Unlimited properties
  • ✓Unlimited equipment assets
  • ✓Unlimited work order tickets
  • ✓Advanced AI — highest reasoning engine available
  • ✓AI Voice assistant — hands-free diagnostics
  • ✓Savings tracker — prove your ROI
  • ✓Full CSV & PDF export
  • ✓Property inspections + checklists
  • ✓Full PM scheduling + visit logs
  • ✓Parts board & inventory
  • ✓Up to 5 team members
  • ✓Cancel anytime

Full Feature Comparison

Feature Free Pro Fleet
Core Platform
Properties1UnlimitedUnlimited
Work Order Tickets✓✓✓
Photo Attachments—✓✓
War Room DashboardBasicFullFull + Org view
Assets & Maintenance
Equipment Assets10UnlimitedUnlimited
Preventive MaintenanceBasic✓✓
PM Visit Logs—✓✓
Property Inspections—✓+ Custom Templates
Parts Board—✓✓
AI Features
AI Diagnostic Chat5/monthUnlimitedUnlimited
AI Voice Assistant—✓✓
Tracking & Reports
Hours & Commute✓✓✓
Savings Tracker—✓✓
CSV Export—✓✓
PDF Reports—✓✓
Team & Access
Team Members15Unlimited
Role-Based Access—BasicAdvanced
SSO / SAML——✓
API Access——✓
Support
Email Support✓✓✓
Priority Support—✓Dedicated Manager
Onboarding Assistance——✓

Common Questions

Yes, plan changes take effect at the next billing cycle. If you upgrade mid-month, you'll be prorated immediately. No contracts, no cancellation fees.

No. The Free plan is free forever on one property. We won't lock you out or add a time limit. If you need more properties or features, that's what Pro is for.

You'll have 30 days to export everything in CSV or PDF format before your data is removed. We won't hold your data hostage — it's yours.

Yes! Enter your promo code at checkout. Codes can apply percentage discounts, fixed discounts, or free trial extensions. Contact us if you have issues with a code.

Rivet Desk is a progressive web app (PWA) — install it on your home screen for a native app experience on iOS and Android. No app store required. See the deploy docs for setup instructions.

Rivet Desk uses the most advanced AI reasoning engine currently available — the same frontier technology used by leading research institutions and Fortune 500 companies. For Pro and Fleet plans, AI access is fully managed and included. Voice input is processed via your browser's built-in speech recognition — nothing is sent to a third party.

Get In Touch

We're Real People Who
Actually Read This

Bug reports, feature ideas, billing questions, or just telling us what you wish we'd build next — we want to hear it. This product is built for you, so your feedback directly shapes what ships next.

✉️
Email
support@rivetdesk.com
⚡
Response Time
Usually within 24 hours
🐛
Bug Reports
Tracked & fixed in priority order
Send a Message

Tell us what's on your mind — be as specific as possible for the fastest help.

✅
Message Sent!

Thanks for reaching out. We'll get back to you within 24 hours at the email you provided.

Feature Request Board

Vote on what gets built next. The most-voted items go straight to the roadmap.

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🔐
Admin Access
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This area is restricted to authorized administrators.